enso is strongly committed to providing it’s clients with the highest level of customer service. In the course of this commitment, we may need to collect some of your personal information. Protecting your privacy and personal details is of great importance to enso and the following document outlines how we handle any information collected.
Information automatically collected from web visitors.
enso’s web servers automatically log all http requests to pages residing on our servers. Information gathered during this process does not contain any personal details about the visitor. The only details logged are:
Your IP address
The IP address of a referring site
Your operating system (eg. Macintosh or Windows)
Your version and make of Web Browser (eg. Internet Explorer 9 or Mozilla Firefox 4)
This information is used solely for the purpose of monitoring web site traffic. It is our goal to make our web pages as available and accessible as possible and by analysing the above details, we are able to reposition our web presence in order to maximise site traffic. This is all standard information which is collected by most web servers.
Requesting personal information.
Visitors to enso web pages are able to browse completely anonymously. Should you wish to order or request further information about our products, we may request that you provide us with some basic contact details such as Name, email, mailing address and contact phone number. These details are requested to better equip ourselves in providing you with superior customer service.
enso will not sell, rent or otherwise disclose any of your details to any third-party, without your direct consent or being required to by law. enso will not spam your email address with any unsolicited email.
Should you be making purchases of enso products, we may require other details such as banking details and credit card details. These details will be kept strictly secure. enso may also collect information about our customers through credit reporting agencies and other publicaly available sources of information.
This information will be used only to confirm your identity and ability to pay for enso products and services.
Disclosing information to Third Parties.
enso shall only disclose your information to a Third Party if one of the following situations arises:
enso is served with a legal process requiring us to disclose the information in order to comply with court orders.
enso believes an individual may be violating the law and jeopardising the rights and property of enso or it’s clients and visitors.
You have given permission to enso to pass on your details to a nominated third party for further service.
Secure storage of information
enso takes all reasonable precautions to keep the information disclosed to us secure.